We have a 28-day return policy
Which means you have 28 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and unused and unopened and in its original packaging. You will also need the receipt or proof of purchase.
Items returned through no fault of Spare and Square will be subject to a 20% processing fee (non negotiable), and the cost of postage incured by Spare and Square will also be deducted from any refund amount.
(Cost of return = 20% of items full retail price plus postage costs incured by Spare and Square)
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you contact us after 3 days of receipt we can not process a return for damages.
Spare And Square
Unstone Industrial Complex,
Tel: 0333 772 9266
For more information about our returns procedure please click HERE.